Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.

These tips can help you to keep your internet bill affordable. Before you can find ways to save, first figure out what you're actually paying. It's important to determine how much you pay for internet ...