As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

On Christmas eve, social media users reported outages across multiple websites: ...

Close-up of logo for Amazon Prime service on the side of a branded delivery truck in San Ramon, California; Amazon announced that it would hire thousands more delivery drivers to increase 1 day ...

Amazon has discontinued a hugely popular and free service that many deal-loving loyal customers availed of. The move comes as Amazon continues to thrive as one of the world’s leading retailers. Amazon ...