This systematic review found that studies of case management interventions have adequate quality and, in many cases, show cost-effective or even cost-saving results. Results: A total of 29 studies ...

Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

As a veteran of the IT industry, I’ve seen several “next big things” come and go. Some trends, such as cloud computing and AI, successfully made the leap from hype to reality. Many others—remember ...