As I described in a February post, an important decision Cisco Collaboration faced in 2019 was whether to build or buy on cloud contact center. As is often true in business, the ultimate decision ...

With millions of users and 15 years of experience, WebEx is the oldest, best-known popular web-conferencing solution on the market. You might assume that years of market dominance would have tempted ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex Contact Center will change how businesses interact with and support their customers Dubai, UAE – At WebexOne, Cisco (NASDAQ: CSCO) ...

On-demand collaboration applications and services provider WebEx, now part of Cisco, has expanded Apple Mac support across its suite of business process collaboration applications. WebEx Meeting ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Webex by Cisco costs a bit more than competitors, but the ...

FILE PHOTO: The logo of U.S. networks giant Cisco Systems is seen in front of their headquarters in Issy-les-Moulineaux, near Paris, France August 6, 2022. REUTES/Sarah Meyssonnier/File Photo NEW ...