A highly respected internist in a suburban town suddenly noticed a large decrease in new patient referrals and wondered why. It turned out that there was a single negative patient review online. By ...

It’s necessary to guide your brand’s narrative as much as possible. Do this by monitoring your brand online and consistently and quickly addressing narratives, both positive and negative. This ...

In the digital world, where everything is just a tap away, your activity is also under someone’s watchful eye. From your likes and comments to your search history and purchase records, everything can ...