Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in staffing and better training.

Read full article: What to know about the congressional push to expand some Social Security benefits Email names her ‘main suspect’ in drugs and money laundering operation ‘How could my name be linked ...

A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...

Rate the Social Security Administration by giving one star for poor service and five stars for good service – or two, three or four stars for something in between. Nutthaseth Vanchaichana / Getty ...