Nasdaq

Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers

Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...
ZDNet

Google addresses customer data protection, security in Workspace

Launched in October, Google Workspace is an enterprise suite for applications including Gmail, Meet, Drive, and Sheets, software that can be useful for businesses currently adopting work from home or ...
SiliconANGLE

Google unveils new generative AI innovations for customer engagement and Gemini in Workspace

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...
Nasdaq

8x8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March ...
VentureBeat

PBworks unveils new spin on customer management

PBworks, which offers collaborative tools for businesses, announced today that it’s releasing a new edition of its toolset for companies that want a more collaborative way to work with their customers ...
Diginomica

Customer success in focus as FinancialForce intros new workspaces and analytics

One of the trade-offs of Software-as-a-Service (SaaS) is that, while you generally get more modern functionality faster, it happens at the vendor's pace. The flipside is that SaaS vendors are ...