While these deceptive practices may offer short-term gains for companies, they ultimately undermine consumer trust and can lead to significant legal repercussions. In the increasingly digital world, ...

Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

Pralhad Joshi addresses consumer complaints on dark patterns in e-commerce. Govt proactively tackling deceptive practices.

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

Dark patterns are web design features designed to trick users into sharing their data or spend more money. Watch out for tricks like hard-to-cancel subscriptions, hidden costs in the checkout process ...