Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Debt collection in emerging markets often feels outdated and can be costly — damaging borrower trust. As consumer lending surges and regulators push for fairer practices, legacy collection outfits are ...

District scofflaws be warned: The D.C. Council is considering a bill that would centralize debt collection in one office to make sure the city gets what it’s owed. Ward 3 Councilwoman Mary Cheh ...

Dealing with debt collectors can be a frustrating process, especially when you're not sure if the debt they're reaching out about is even yours. Mistakes happen, after all, and sometimes old debts ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Part of the issue is that the recent surge in digital lending and ...

Scammers use texts, calls, emails and letters to create a false sense of urgency about debt repayment. Always ask for ...

Complaints about aggressive debt collection have skyrocketed in recent months, federal data shows, a sign that more Americans are falling behind on credit cards and medical bills. The rise in ...