It's pretty easy to identify the most readily recognizable sources of stress in our lives—too many commitments, workplace hassles, financial strain, society's (and our own) oftentimes unrealistic ...

People need to feel valued and understood, and that's especially true with customers. According to the U.S. Small Business Administration, people are more likely to have a positive impression of ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...