Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. The multi-billion dollar global leadership development industry has ...

As businesses stand at the threshold of a new era, where innovation and agility are crucial to organizational success, the employee satisfaction metric that seemed to rise to overnight fame is holding ...

Stories of Using Employee Feedback from the Front Lines Employee feedback often reveals practical fixes that transform how ...

On Nov. 13, the Partnership for Public Service announced that it would field a privately funded (and fueled) federal employee climate survey—a survey that is required by the law—to replace the Federal ...

A conversation with McCombs School professor Ethan Burris on truly listening to workers. We live in an age of data. But having powerful tools to gather employee feedback doesn’t mean you’ll get ...

Iwas in a particularly sour mood at an old job one afternoon when a notification popped up in Slack, reminding me to fill out my Peakon, the employee engagement survey our HR department used. In ...

Workplace surveys are supposed to give employees a voice, but sometimes they just expose how little management actually listens. When a company forced its staff to fill out “anonymous” feedback ...

Boeing employees don’t trust senior leadership and don’t feel their contributions are recognized or valued, according to the results of an internal survey that CEO Kelly Ortberg shared at staff ...

If we ask our employees open-ended, probing questions and are willing to have an open mind to not only ‘hear’ what they have to say but really ‘listen’ to their feedback — with zero ego attached — it ...