AUSTIN, TX--(Marketwired - Sep 23, 2014) - Today at SpiceWorld Austin, Spiceworks highlighted two new products to help IT professionals streamline how they manage their technology environment and ...

Last September Salesforce.com confirmed its reported acquisition of hosted help desk company Assistly. Tonight Salesforce.com is relaunching Assistly as Desk.com, a new service for small businesses ...

Heather B. Hayes has been covering technology, business and education topics for more than 20 years and has written more than 2,000 published articles. She lives in Virginia. A help desk solution that ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. AUSTIN, Texas—The concept of fun isn’t usually what comes ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Teamwork Desk is a help desk solution that is a relatively new entry to the hosted help desk-as-a-service business, and as such, is still going through some growing pains. A prime example is its ...

Teamwork Desk is a help desk solution that is a relatively new entry to the hosted help desk-as-a-service business, and as such, is still going through some growing pains. A prime example is its ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Teamwork Desk is a clean and snappy product that shows ...