Recently, a popular topic among businesses and organizations has been the idea of human capital — the skills, knowledge and experience one has, especially related to their organizational or business ...

Westmoreland County is taking steps to serve people better, and it is doing it by the numbers. The county’s Human Services Department amasses a lot of data from its daily operations. That’s to be ...

When I sit with executive teams and ask them what is truly shaping performance inside their organisation, the conversation usually begins with strategy, targets and capability. It rarely begins with ...