COVID-19 is changing how people work and how companies engage customers; ServiceNow accelerates the future of work and customer service management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow ...

ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched the ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow® today announced its gold-level sponsorship and participation in this year’s ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

A huge opportunity lies ahead for ServiceNow as the world of work continues to change rapidly. But it’s not a given and ServiceNow needs to guide its customers thoughtfully. As ServiceNow's 2021 user ...

ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...