Every business leader’s worst-kept secret is that employee engagement is declining in their organization. According to the most recent Gallup poll on employee engagement, only 32% of employees in ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

When asked, “Do you use work orders?”, equipment managers respond in frustration and talk about systems that are “too complicated,” “unnecessary,” or “just paperwork.” It is time to think seriously ...

Leda Stawnychko receives funding from SSHRC. MacDonald Oguike does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and ...