Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle launched a prospecting and lead-scoring product called Fusion Marketing on Monday, as the company tries to reframe the value of the CRM in a world gone crazy for the CDP. Fusion is the first in ...

Cross-cloud operators are well-positioned for long-term strength regardless of the GPU, cloud, or provider behind the AI.

It was Oracle CloudWorld 2023 in Las Vegas last week, which means it’s time for another quarterly update about the Oracle Fusion cloud application suite. I recently received a briefing from Steve ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...