What is a prepayment plan, and how is it different from a deferred payment plan? With a prepayment plan you are making payments before a balance becomes due. With a deferred payment plan, you are ...

Audrey Risdon said her situation was not resolved until Citizens Advice became involved Citizens Advice has called for a ban on energy companies "forcing" customers onto prepayment meters because they ...

Citizens Advice has called for a ban on energy companies "forcing" customers onto prepayment meters because they are struggling to pay bills. The charity estimates that 3.2 million people in Britain ...