COMMENTARY--I used to think we should watch how vendors treat the customers they have on their proprietary systems, because they would treat everyone that way if they could get away with it. That was ...

In the past couple of years I have had many opportunities to work with building owners and property managers on their HVAC systems. One subject that comes up frequently is dissatisfaction with the ...

NASHVILLE, Tenn.—More and more customers want non-proprietary fire systems in order to have more choice when it comes to maintenance and service, according to Mike White, fire alarm account manager ...

Though developing proprietary systems can help a merchant-service provider increase revenue and retain clients, it also can create sales and marketing challenges, observers say. "When developing ...

Merchant-service providers with proprietary software or hardware systems, such as integrated point-of-sale systems or Apple Inc. iPhone applications, typically achieve higher client-retention rates ...

A major challenge implementing the Internet of Things (IoT) is deploying large numbers of sensor and actuator nodes and connecting them in a suitable way. The characteristics of energy-harvesting ...

In my recent article Integrating Traditional and Modular Instruments, I drew a contrast between traditional box instruments and open modular platforms, such as PXI, VXI, or AXIe. I briefly mentioned a ...

Tim Smith has some of the best IT end users in the world: the physicists who do research at CERN, which runs the particle physics lab that is home to the Large Hadron Collider, because they need ...