There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

Running into a problem with Windows PCs is a common thing and most of the time, the problem is with the operating system rather than the hardware. At the same time, figuring out the right problem and ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

Recently, Microsoft issued a stern warning to Windows and Mac users to refrain from using the Quick Assist app on their PCs and devices. Per the company's own report, bad actors are leveraging AI ...