SAN JOSE, Calif.--(BUSINESS WIRE)--Signifyd, the market leader in commerce protection, announced the launch today of its AI-powered Return Abuse Prevention solution, a customizable innovation that ...
COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading return management platform for ecommerce brands, released the findings of its most recent consumer survey on return policy abuse and fraud. The data ...
This store will be a target for abuse no more. Target recently revised its lenient return policy to address ongoing abuse by customers — a decision made as many retailers face issues regarding return ...
A new report from returns management platform Loop surveyed 1,000 customers who made returns within the past year, finding that 39 percent of respondents have either engaged in return policy abuse or ...
BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...
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From toys to TVs, return fraud is running rampant
Bill Stewart, the owner of LI Toy and Game on Long Island, New York, estimates that he gets "screwed over" by return shenanigans twice a month. Customers falsely claim an item he shipped wasn't as ...
As retailers tried to win shoppers and boost sales in recent years, they made their online return policies more lenient than ever. But those changes have come at a cost. As more consumers shop online ...
Retail return fraud is on the rise, and companies are watching closely as many consumers have until the end of January to send back unwanted holiday gifts. Retailers expect 16.5%, or $24.5 billion ...
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