When clients of the cloud-based-software provider ServiceNow contact the company's customer support center, 80% of the cases — in the form of calls and chat messages — are handled without any human ...

Offshoring and outsourcing software development has transcended its initial role as a cost-saving measure. Today, it's a strategic alliance between businesses and technology partners worldwide.

In today’s business landscape, digital transformation and the assistance of skilled software companies are often necessary for growth and maintaining a competitive edge. Companies large and small turn ...

When developing software, we often think about the various features it will provide and how it will improve users’ efficiency. We seldom want to think about what hidden bugs the software might contain ...

By uncommon coincidence, perhaps, AI-first software code orchestration layer company Zencoder has now launched the Zenflow ...

A software engineer shares his experiences on how his Graduate Apprenticeship has boosted his career potential.

As this year comes to a close, many experts have begun to look ahead to next year. Here are several predictions for trends in ...