SEATTLE--(BUSINESS WIRE)--Global cloud communications platform Infobip has launched live video support to help businesses resolve customer queries more quickly and shorten customer wait times.
The agent learns “independently” whenever it completes a new chat with a user. This allows it to add it to its “core knowledge” of 50,000 pages of HP product information. As more users engage with the ...
HP has started offering customers a “virtual agent” service on its customer support site. The agent can handle common queries without human intervention, letting customers get help after the support ...
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