In a recent Author Spotlight, ERM Program Director Sim Segal shared actionable strategies from his book, Communication Skills ...

We all recognize the importance of communication skills in today’s fast-paced, diverse business culture. Still, a common concern for faculty is how to incorporate writing and presentation ...

Professionals and students interested in being able to explain complex topics to any audience can now prepare to become certified professional technical communicators at Rochester Institute of ...

Total Quality (TQ) has emerged as a leading issue in the twentieth century. Recently, the principles of total quality have been applied to the field of technical communication. However, technical ...

The words 'technical writer' evoke an image of someone sitting in a windowless office composing a manual for a DVD player. But the field affords many opportunities not nearly so austere and mundane.

Communication debt compounds silently inside startups, causing misalignment, slow execution, and morale issues. Learn how ...