IndiGo's current crisis is a textbook case of what airlines must avoid. As chaos unfolds at IndiGo counters in airports across the country, with angry outbursts, desperate requests and helplessness, ...

Add Yahoo as a preferred source to see more of our stories on Google. Air travel across India has been in chaos in the past week after the country’s largest airline, IndiGo, cancelled thousands of ...

IndiGo wants to grow beyond its low-cost roots without losing price-sensitive flyers. But, December showed that growth and resilience don’t always move together. What and how it fixes next will matter ...

A tangle of problems at IndiGo, the dominant carrier, resulted in gridlocked airports across the country. Worse, it was the symptom of an even bigger problem. By Alex Travelli Reporting from New Delhi ...