Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Robinhood, the investing platform at the center of last month's stock market frenzy, announced Monday that it had added a live customer phone line and other customer support features. The news came ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

Cars tend to break down over time. Components get old and worn out, and things can quickly turn sour without yearly maintenance. However, on a rare occasion, something unexpected may happen. Like with ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...