The problem happens for users who encrypt the email using the settings under the email File dialog (File > Encrypt), ...

Microsoft has confirmed a known issue that prevents recipients from opening encrypted emails in classic Outlook.

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A new Microsoft-issued software patch for Outlook (Classic) on Windows 11 inadvertently broke encrypted email support - ...

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Classic Outlook tells you to open the email to "read its contents and verify your credentials," but that doesn't work.