Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

The Missouri Public Service Commission approved a rate agreement Wednesday that requires Empire District Electric Company to ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

The new developer assistant helps corporate clients and partners find and integrate the bank's APIs into their programs and ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Australian leading SEO agency partners with U.S.-based Unsuspend Me to restore suspended Google Business Profiles — even ...

January 15, 2026 - PRESSADVANTAGE - Pavago LLC, a specialized offshore recruitment firm, has expanded its recruitment ...

With a retirement crisis looming, the financial services industry needs to work toward one consistent set of rules, ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

The Choctaw Cultural Center won the 2025 Excellence in Customer Service Award. The director of development said this award ...