“However, the downstream equipment presents a much bigger challenge due to the significant investment required to add ...

Sanciti AI, a V2Soft Company, is a premier Generative AI Solution company that revolutionizes the SDLC through autonomous intelligence. Based in Bloomfield Hills, Michigan, Sanciti AI provides an ...

One 2022 Honda CR-V owner says her SUV is "possessed" by gremlins, which open the windows, sunroof, and trunk on their own.

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

Most startups measure success through top-line revenue growth. But beneath vanity metrics often lurks a hidden threat: sales ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

The shops that win on cycle time, retention, and reputation treat every phase of a repair as part of one connected system.