WhatsApp has enforced new rules, disabling AI bots like ChatGPT. This change impacts billions of users who utilized these AI assistant services.

WhatsApp is allowing AI providers to continue offering their chatbots to users in Brazil, days after the country's ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

A technology firm has announced a change of its name from Supapbot to Retentifi, a move geared towards rebranding and ...

Community-focused broadband provider upgrades customer engagement by replacing siloed systems with a unified platform ALPHARETTA, Ga., Jan.

Customers average 24% chat-to-order conversion, with peaks as high as 58%, by unifying service and shopping to drive higher engagement and ROINEW YORK, Jan. 13, 2026 (GLOBE NEWSWIRE) -- At NRF 2026, ...

PayPal and OpenAI partnerships are signalling a significant shift as conversational AI transforms financial services commerce ...

WhatsApp is still enabling AI providers access to users in Brazil as the country ordered the firm to halt restrictions imposed under a new policy.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

AI chatbots are no longer just tools that answer questions. They are engineered to feel like attentive companions, shaping ...