Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a ...

WhatsApp is transforming business messaging by enabling brands to orchestrate end-to-end customer journeys. From contextual ...

South East Water is under investigation by the industry watchdog after repeated outages since November have left tens of ...

Agentic AI vendor triples valuation in seven months to $3B to fuel global expansion of agentic customer experience platform.

Community-focused broadband provider upgrades customer engagement by replacing siloed systems with a unified platform ALPHARETTA, Ga., Jan.

Learn how to build a quantum-resistant zero trust architecture for MCP hosts. Protect AI infrastructure with lattice-based crypto and 4D access control.

The key will be to ensure the new retail experiences are better and more efficient without inadvertently bungling the ...

California passed a law in 2025 that starts in 2026 and is now active. It regulates AI companions. What does it cover? Is it ...

In the real world, convinced that aliens were planning to beam him into the sky, Daniel says that he repeatedly drove his ...