Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in staffing and better training.

Oman has embarked on a transformative overhaul of its labour market, unveiling a sweeping policy that prohibits expatriates ...

EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

Plans for a new community hub in Sunderland city centre providing low-cost food, training opportunities and support to those ...

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

This press release provides a fact-based overview of Beymark Inc., outlining its business model, workplace structure, ...

Japanese footwear brand Onitsuka Tiger today issued a public apology and said it has suspended an employee amid allegations that the staff member discriminated against a Vietnamese customer at its ...

A young barber from Baraut in Uttar Pradesh leverages formal credit and skilling support to expand services and hire hands as ...

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...