Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

BetterMe is an artificial intelligence (AI)-driven health coaching app offering at-home workouts, guided fitness, weight loss ...

"The business sense uses of AI are ones that we think of as enhancing productivity for the human beings that are involved in a particular task," said Oxman.

Fraud is being driven by AI. Today, scammers are able to create highly personalised and convincing fraudulent schemes, ...

Operator: Good morning, everyone, and thank you for joining us. With me today is Steven Sintros, President and Chief ...

ERP (Enterprise Resource Planning): An integrated software system designed to manage financials, supply chain, operations, ...

Nebius Group N.V. is a fully integrated AI infrastructure company with great management and a bright future. Learn more about ...

Discover four effective strategies to safeguard your business during a recession and ensure stability in turbulent times.

In today’s competitive eCommerce landscape, customer loyalty plays a crucial role in the success of every brand. One of the ...

Dive into a comprehensive comparison of Vanguard and Fidelity.

Rex Insurance CEO discusses how climate change is creating new risks, demanding stronger insurance coverage and industry ...