ServiceNow to integrate Boomi’s industry-leading API Management capabilities with Automation Engine for complete visibility across a user’s API landscape and enhanced governance SANTA CLARA, Calif. & ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

“Our longstanding partnership with ServiceNow is focused on creating seamless customer experiences,” said Kim Hill, SVP Partner Sales, Five9. “Five9 Fusion for ServiceNow delivers a foundation for ...

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

NEW YORK—SwiftConnect, provider of the connected access network for places and spaces, has announced it has joined the ServiceNow Build Partner Program with the release of its ServiceNow Spoke ...

ORLANDO, Fla.--(BUSINESS WIRE)--KNOWLEDGE17 – ServiceNow (NYSE: NOW), today announced ServiceNow Communities, a major new application in its Customer Service Management solution. More than ever, ...

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: ...