Task masking is everywhere. Employees walking around holding laptops, typing unnecessarily loudly, making important-sounding calls to nobody. They've mastered the art of looking busy while doing ...

Teams are greater than the sum of their parts. However, this is only true when the team has good leadership. Without it, you have only a group—a collection of people brought together to finish a task ...

A team leader struggles with the ethics of gamification. A Reddit member writes: I’m a team lead, and recently our CEO introduced a leaderboard to track completed tasks. Yesterday, I assigned a ...