In an increasingly competitive business landscape, the ways in which a business operates directly impact how it performs in a given market. Building a successful business not only requires ...

As an executive at Xerox, Bernard Kinsey helped launch the National Black Employees Caucus, believed to be the first-ever employee resource group. He went on to serve as chief operating officer and ...

A National Bureau of Economic Research paper highlights new research on how to overcome contractual incompleteness. Traditional contracting approaches have inherent flaws and a “new approach” that ...

According to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is only 54%. This is far too low. The ...