These are all topics I’d be happy to discuss with my friends at a bar, or even with my colleagues during a lunch break. But ...

As recruitment teams swap human interactions for increasingly elaborate screening techniques, Helen Coffey tries out being ...

Mr. Trump sat down with our reporters for an interview in which he talked about his health, watched a video of an ICE ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

J.P. Morgan, StanChart scrap December rate cut forecast Citigroup, Wells Fargo, Deutsche Bank say their 25 bp rate cut view a 'close call' Nov 21 (Reuters) - Global brokerages are split over whether ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Just ahead of the 30th anniversary of Toy Story, The Steve Jobs Archive has shared a "never-before-seen" video of Steve Jobs discussing Pixar. The interview is from November 22, 1996 — exactly one ...

Nearly a dozen alleged gang members were arrested after authorities raided a Miami short-term rental home they were using as a phony bank call center to try to rip off victims, officials said.

The November 7 and 8 shows feature guests from across his distinguished career, including Trey Anastasio of Phish (November 7 only) and vocalist Cassandra Wilson (November 8 only), Hassan Hakmoun, ...

Did you receive a letter from us inviting you to complete a short survey for Pew Research Center? Call 1-888-678-3419 to get started. Find answers to frequently asked questions below. If you still ...