Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation. Sequoia led the Series A investment. Serval said in its ...

We may receive a commission on purchases made from links. Chronic back pain is the eternal nemesis of desk workers everywhere, whether you work in an office or remotely at home. Given how common desk ...

In November 2025, a rumor spread online that U.S. President Donald Trump had moved the historic Resolute Desk from the Oval Office to Mar-a-Lago. Nearly every American president has used the Resolute ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Arriana Vasquez Arriana Vasquez is an associate staff writer covering ...

InvGate, a leading provider of no-code IT Service Management (ITSM) and IT Asset Management (ITAM) solutions, today announced it has been recognized as a 2025 Gartner® Peer Insights™ Customers' Choice ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

Haines and Skagway residents have been dealing with weak or no cell service for several days this week. At least two carriers – AT&T and Verizon – say the outage is due to Juneau’s glacial outburst ...

Think back to yesterday. What did you do for lunch? If the answer is that you shoveled some food into your mouth alone at your desk or some rickety table or park bench somewhere, I have good and bad ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.