As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Bill Roth, general manager and managing partner of IntegriChain’s consulting business, previews his new six-part series by outlining how rising payer fragmentation, divergent cash and insurance models ...

Multichannel management is the art and science of decoding the nuances of who, what, where, when and why people are buying from you on each individual channel you sell on. It involves incorporating ...

SHENZHEN, China, Dec. 08, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in ...

Amid the digital transformation wave, enterprise customer service faces multiple challenges including scattered communication channels, delayed responses, and limited service efficiency. Customer ...

General Atlantic and Oakley Capital join Bridgepoint as shareholders in the new €500 million financing round Brevo’s ARR is forecast to surpass €200 million in 2025 Bridgepoint initially invested in ...

Abstract: Precise multi-channel distance measurement is crucial for many fields such as fundamental scientific research and industrial measurement. However, existing laser ranging technologies face ...

Here’s what most founders don’t realize until it’s already cost them: the customer acquisition playbook that built your business three years ago is actively bleeding money today. That “just run ...

Centralized CX operations. Freshdesk Command Center unifies multi-channel customer interactions in one workspace. Industry-specific AI automation. Vertical AI Agents automate repetitive tasks for ...

Megyn Kelly will get her own SiriusXM Channel as part of a multi-year deal with the satellite broadcaster. SiriusXM’s Triumph Channel 111, where Kelly’s show has aired since 2021, will be rebranded ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...