Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

Salesforce, the world’s leading AI-powered CRM platform, is set to expand its presence in Sri Lanka with the launch of the ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

Some stories, though, were more impactful or popular with our readers than others. This article explores 15 of the biggest ...

It was a classic “rat,” a legislative favor added without public notice to a massive budget bill at the end of the General Assembly’s 2023 session. The purpose: Block construction of a large warehouse ...

Apple on Wednesday released an updated developer license agreement that gives the company permission to recoup unpaid funds, such as commissions or any other fees, by deducting them from in-app ...

Salesforce has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions designed to engage and convert inbound B2B buyers. The move extends Salesforce’s agent ...

Microsoft has confirmed plans for a significant Xbox Developer Direct showcase in January 2026 after a relatively quiet The Game Awards. While Microsoft-owned Blizzard announced the next Diablo 4 ...