Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

As in the previous army drafts, Russian conscripts had the right to choose military service in various military branches and armed services, considering their health condition and the results of ...

As Connecticut is left digging out from Winter Storm Abraham, state police said they are continuing to respond to service calls. Troopers responded to 614 calls for service, 71 crashes without ...

I don’t know of a living person that looks forward to an expensive service call. Your AC may quit on the hottest day, your kitchen sink may get clogged with egg shells three hours before your ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

Investors have plowed billions of dollars into AI startups that promise to help answer annoying customer service calls for businesses big and small. PolyAI has just raised a new round on a $750 ...

DETROIT – Residents across two city council districts in Detroit may notice something different when they call for help with neighborhood issues: the person on the other end of the line isn’t a person ...

The White House envoy’s conversation suggests that President Trump is determined to make a deal to end the war in Ukraine, even if it is mostly on Russia’s terms. By Anton Troianovski Reporting from ...

Emma Mackey has described the script for new film Ella McCay as "precious and rare" during a special screening at Picturehouse Central in central London. Son dresses as dead mother in ‘Mrs Doubtfire’ ...

Attorney General Pam Bondi wasted little time in saying the Department of Justice would follow his call to investigation any connnections between Democrats and disagraced financier Jeffrey Epstein.

The U.S. Postal Service experienced a net loss of $9 billion in fiscal 2025, as the new postmaster general continues his predecessor’s overhaul initiative that members of both parties and mail ...